Privacy Policy

Who am I

Matthew Haigh Counselling and my website address is: 

What personal data is collected and why 

Contact forms
The following information that you enter may be collected from the contact form:
  • Name 
  • Email address
  • Message

This information is gathered for the purpose of assessing your needs as a potential client. 


Cookies are small files that with your permission are placed on your hard drive and used to monitor web traffic.

I use Google Analytics to improve the experience for people who use the website. It tracks information (but is not limited to) such as your geographical location, IP address, browser type, browser version, operating system, referral source, page views, length of visit, the times and dates you visit the site, navigation paths, whether you are a new visitor or a returning visitor.

Anonymous information is also gathered when you use the website by the hosting provider SiteGround.

You can see Google’s Private Policy here and SiteGround Private Policy here.

Who is your data shared with

The content of your enquiry only (but not your name or contact details) may on occasions be shared with my supervisor to ensure the best clinical decisions are made regarding the suitability of us working together. Your information will never be used for marketing purposes.

How long your data is retained

Information is kept for a maximum of two years after your enquiry has been made.

What rights you have over your data

You have the right to ask for any data that I hold about you and a copy will be provided on request, further you can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Enquiries may be checked through an automated spam detection service.

Contact information

If you have any questions please contact me, Matthew Haigh at

How your data is protected

Unfortunately, the transmission of data over the internet is never entirely secure and despite measures put in place it is impossible to guarantee the safety of information that you send by email or through the form on the website and is done so at your own risk.

This website is protected by SSL encryption.

I am registered with the Information Commissioner’s Office – Reference ZA604932. You have the right to make a complaint and this can be done at